Privacy Policy
1. Preamble
This privacy policy applies to the use of the website www.smartevo.ai and the Smartvideo SaaS platform published by the société par actions simplifiée Smartvideo with a share capital of 12.686 euros (RCS Paris 887 536 662), whose registered office is located at 58 avenue de Wagram, 75017 Paris.
Telephone: 01 45 04 11 04 – Email: contact@smartevo.ai
This privacy policy aims to inform users of the site and the platform:
The manner in which their personal data is collected and processed, it being specified that all data that can identify a user must be considered personal data. This includes first name and surname, age, postal address, email address, user's location, or even their IP address;
What rights users have regarding this data;
Who is responsible for the processing of the personal data collected and processed;
To whom this data is transmitted;
Possibly, the site's policy regarding "cookies" files.
This privacy policy complements the legal notices and the General Terms and Conditions of Sale and Use that users can consult at www.smartevo.ai.
2. General principles regarding the collection and processing of data
In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of user data on the site comply with the following principles:
Lawfulness, fairness and transparency: data may only be collected and processed with the consent of the data owner. Every time personal data is collected, the user will be informed that their data is being collected, and for what reasons their data is being collected;
Limited purposes: data collection and processing are carried out to meet one or more specific objectives outlined in this privacy policy;
Data minimisation: only data necessary for the proper execution of the objectives pursued by the site is collected;
Limited data retention: data is retained for a limited duration, of which the user is informed. When this information cannot be communicated, the user is informed of the criteria used to determine the retention period;
Integrity and confidentiality of collected and processed data: the data controller commits to ensuring the integrity and confidentiality of the collected data.
To be lawful, and in accordance with the requirements of Article 6 of European Regulation 2016/679, the collection and processing of personal data shall only occur if at least one of the following conditions is met:
The user has expressly consented to the processing;
The processing is necessary for the performance of a contract;
The processing is necessary to comply with a legal obligation;
The processing is necessary for the protection of vital interests of the data subject or another natural person;
The processing can be explained by a necessity related to the performance of a task carried out in the public interest or in the exercise of official authority;
The processing and collection of personal data are necessary for the purposes of legitimate and private interests pursued by the data controller or by a third party.
3. Personal data collected and processed in the context of browsing the site and using the platform.
3.a. Data collected and processed and method of collection
The personal data collected on the site or when using the Smartvideo platform is as follows:
Identification data: name, first name, and email address.
Technical and connection data: identifiers, IP addresses, connection logs, etc.
Usage and activity data on the site or the platform: user accounts and associated information, usage histories, etc.
This data is collected when the user identifies themselves to access the application and fills in their profile information. It can also be provided by the platform administrator.
The data controller will keep all collected data in the site's IT systems under reasonable security conditions for as long as necessary to achieve the purposes for which they are collected and/or processed and, beyond that, only within the strictly necessary limits to comply with applicable legal and regulatory obligations.
The collection and processing of data respond to one or more of the following purposes:
The identification of the user to access the site and the platform and to use the services provided by Smartvideo.
The provision and management of services.
The administrative management of clients and tracking of client relationships: proposals, quotes, orders, contracts, invoicing, contract management.
The maintenance of accounts.
The establishment of a client, user, and prospect file.
Prospecting operations.
The preparation of commercial statistics.
The management of unpaid debts and any disputes.
The personalization of responses to client information requests.
The compliance with legal and regulatory obligations and/or responses to requests from public, judicial, and governmental authorities.
The collection and processing of data are based on the following legal grounds:
The execution of the contract concluded with Smartvideo.
Legitimate interest.
Compliance with legal obligations.
3.b. Transmission of data to third parties
Except as required by law or by a court order and except for the hosting provider identified below, the personal data collected by the site is not shared with any third parties and is only processed by the site publisher.
3.c. Data Hosting
The Smartvideo site and the data collected are hosted by: OVH, whose headquarters are located at 2, rue Kellermann – 59100 Roubaix – France.
The Smartvideo platform and the data collected from the platform are hosted by: Scaleway SAS, whose headquarters are located at 8, rue de la Ville l’Evêque – 75008 PARIS – France.
The host can be contacted at the following phone number: +33 1 41 42 43 44.
The data collected and processed by the site are exclusively hosted and processed in France.
4. Data controller and data protection officer
4.a. The data controller
The data controller is: Eric Ohleyer. He can be contacted in the following way:
Email: contact@smartevo.ai
The data controller is responsible for determining the purposes and means of processing personal data.
4.b. Obligations of the data controller
The data controller is committed to protecting the personal data collected, not disclosing it to third parties without informing the user, and respecting the purposes for which this data was collected.
The site and the platform have an SSL certificate to ensure that the information and data transferred through the site and the platform are secure.
An SSL certificate ("Secure Socket Layer" Certificate) aims to secure the data exchanged between the user and the site or platform.
Moreover, the data controller commits to notifying the user in case of correction or deletion of data, unless this entails disproportionate formalities, costs, and procedures.
In the event that the integrity, confidentiality, or security of the user’s personal data is compromised, the data controller commits to informing the user by any means.
4.c. The data protection officer
Moreover, the user is informed that a Data Protection Officer has been appointed: Eric Ohleyer.
The role of the Data Protection Officer is to ensure the proper implementation of national and supranational provisions relating to the collection and processing of personal data. He may also be referred to as a DPO (Data Protection Officer).
The Data Protection Officer can be contacted as follows:
Email: contact@smartevo.ai
5. User Rights
In accordance with regulations regarding the processing of personal data, the user has the rights listed below.
In order for the data controller to comply with their request, the user is required to provide: their first name and surname as well as their email address, and if applicable, their account number or personal space or subscriber number.
The data controller is obliged to respond to the user within a maximum of 30 (thirty) days.
5.a. Right of access, rectification right and right to erasure
The user can be informed, update, modify or request the deletion of data concerning them, following the procedure outlined below:
The user can independently modify or delete their personal data.
If they have one, the user has the right to request the deletion of their personal space. They must submit the request to the person in charge of processing personal data.
5.b. Right to data portability
The user has the right to request the portability of their personal data by contacting the personal data controller. It is reminded that the right to portability must meet the conditions provided by the GDPR and, in particular, it only concerns data where the processing is based on the consent of the individual or the performance of a contract, and must not adversely affect the rights and freedoms of third parties.
5.c. Right to restrict and object to the processing of data
The user has the right to request the limitation or to oppose the processing of their data by the site, without the site being able to refuse, except to demonstrate the existence of legitimate and compelling grounds that may prevail over the user's interests and rights and freedoms.
In order to request the limitation of the processing of their data or to oppose the processing of their data, the user must contact the data controller.
5.d. Right not to be subject to a decision based solely on automated processing.
In accordance with the provisions of Regulation 2016/679, the user has the right not to be subject to a decision based solely on automated processing if the decision has legal effects concerning them, or significantly affects them in a similar way.
5.e. Right to determine the fate of data after death
Users are reminded that they can arrange what should happen to their collected and processed data in the event of their death, in accordance with Law No. 2016-1321 of 7 October 2016.
5.f. Right to seize the competent control authority
If the data controller decides not to respond to the user’s request, and the user wishes to contest this decision, or believes that one of the rights listed above has been violated, they have the right to refer the matter to the CNIL (National Commission for Informatics and Freedoms, https://www.cnil.fr) or any competent judge.
6. Use of 'Cookies' files
The site may eventually use ‘cookies’ techniques; however, the platform does not use cookies. If it were to use them in the future, the user would be informed in advance and would have the option to disable these cookies.
A ‘cookie’ is a small file (less than 4 KB) stored by the site on the user's hard drive, containing information related to the user's browsing habits.
These files allow the site to process statistics and information on traffic, facilitate navigation, and improve the service for the user’s comfort.
For the use of ‘cookie’ files involving the storage and analysis of personal data, the user's consent is necessarily required.
This user consent is considered valid for a maximum period of 6 (six) months. At the end of this period, the site will again request the user's permission to store ‘cookie’ files on their hard drive.
6.a. User's opposition to the use of 'cookies' by the site
Non-essential cookies for the functioning of the site are only placed on the user's device after obtaining their consent. The user can withdraw their consent at any time, using the specified icon.
More generally, the user is informed that they can oppose the recording of these "cookies" by configuring their browsing software.
For information, the user can find at the following addresses the steps to take in order to configure their browsing software to oppose the recording of "cookies" files:
Chrome: https://support.google.com/accounts/answer/61416?hl=en-GB
Firefox: https://support.mozilla.org/en/kb/enable-and-disable-cookies-website-preferences
Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
If the user decides to disable "cookies" files, they can continue browsing the site. However, any dysfunction of the site caused by this manipulation cannot be considered as the responsibility of the site's publisher.
6.b. Description of the "cookies" files used by the site
The site editor draws the user's attention to the fact that the following categories of cookies are used during their browsing :
Necessary
Functional
Analytical
Performance
Advertising
By browsing the site, the user is made aware that third-party 'cookies' may be stored.
This particularly concerns Google Analytics.
The user's attention is drawn to the fact that these sites have their own privacy policies and possibly different terms of use from the site. The site editor invites users to consult the privacy policies and terms of use of these sites.
7. Conditions for amending the privacy policy
The present privacy policy can be consulted at any time at the address indicated below: www.smart-video.fr
The publisher of the site or platform reserves the right to modify it to ensure its compliance with current law.
Therefore, users are encouraged to regularly check this privacy policy to stay informed of the latest changes that will be made to it.
However, in the event of a substantial change to this policy, the user will be informed by email.
Users are informed that the last update of this privacy policy occurred on: 05/01/2023.
8. User's acceptance of the privacy policy
By navigating the site, using the platform, or entering into a contract with Smarvideo, the user confirms that they have read and understood this privacy policy and accepts its terms, particularly regarding the collection and processing of their personal data.